MEMO-Snap™
Designed to allow physicians to capture, document, code and bill telephone care while on-call, after hours, or any time the patient’s medical chart is not at-hand.
Memo-Snap is small enough to fit in pocket or purse, but large enough to allow for detailed notes.
One of the largest areas of revenue loss for medical practices is service that remains un-captured and unbilled. Likewise, when notes from telephone care are not documented into the medical record, important elements of a patient’s care may be lost. That documentation can make a huge difference in providing quality and continuity of care—and avoiding medical errors.
4 Reasons to Use MEMO-Snap
- Quality of Care: Telephone care that is documented in a timely fashion and entered into the chart will ensure that the patient’s medical record is accurate—and complete. This will result in better continuity of care and reduce the risk of medical errors—especially in a group practice where the patient’s chart may be shared by multiple providers.
- Risk-Management: After-hours telephone care can be associated with increased medical liability. Instructions, advice, and treatment provided over the phone or a new/altered plan of care—if documented into the chart—is good risk-management. Use MEMO-Snap to document telephone care.
- Revenue: Capture and bill for telephone services using new CPT codes for 2008. Even if not separately billable, telephone care which leads to an office visit need not be time “lost” or provided for free. Instead, the work components of telephone care—if documented—can be combined with those of the face-to-face visit. This has the potential to affect the level of E/M code selected—and the level of reimbursement for the visit. Use MEMO-Snap to capture these encounters, and to code and bill for telephone care which is separately reimbursable.
- Productivity: Support staff should be alerted to after-hours events that may require their attention. They may need to schedule a follow-up visit or diagnostic testing, or perform other tasks associated with referrals, prescriptions or insurance authorizations. Use MEMO-Snap to keep support staff abreast of new developments in a patient’s care, and to indicate the need for charting new information. This can save you time and eliminate the need to duplicate your efforts during busy office hours.
MEMO-Snap Features
- 50-sheet MEMO-Snap pad
- Template format with check boxes for coding and follow-up
- Space for detailed notes and signature of MD/NP/PA
- Vinyl wallet cover holds pad and has a pocket to store completed forms
- Add value to your MEMO-Snap pad with free downloadable Snap-ins—address book, calendar, and more!